INSPIRATION

08
The garnish graduate
Hamilton’s Francis Michael Talbett Polglase is an inspirational, high-achiever. Even a crippling accident couldn’t prevent him from chasing his ambitions. 

10
When art meets engineering
Tom Lynch’s Queenstown-based event AV and audio production company is pushing artistry boundaries to new heights.

12
A tradition worth preserving
Maison Therese is a business and brand that spans three generations. Nowadays, Monique Bradshaw and daughters Emma and Kate are breathing new life into the company.

FEATURES
20
Eastern Bay: where business shines
Eastern Bay of Plenty businesses took a hammering from Cyclone Debbie; but local Chamber of Commerce CEO Gerard Casey says nothing can dampen the region’s entrepreneurs.

22
Trade accounts made easy
Miriana Lowrie’s 1Centre is a start-up that’s reinventing and streamlining the much-hated trade credit application process.

24
Cloud encore
Our special promotional feature for June opens up the whole new world of efficiencies delivered by cloud-based platforms.

28
Panic, progress but no prosecutions
On the anniversary of the HSW Act 2015, Sherridan Cook and Lucy Carruthers review the regime and how businesses have performed under it. 

30
The long interview
How a founder takes those crucial first steps to ensure their business still prospers when they’re no longer at the helm.

32
Signs of the transport times
Through innovation, Kiwi high-tech company HMI Technologies is committed to solving motorists’ safety and communication needs around the world.

36
For long term business success, go circular
The Circular Economy is set to change the way we all do business. 

38
Bringing out the best in people
For Mark Rose, the key to success for Queenstown’s award-winning hotel The Rees is good ‘old school’ style relationship building.

HELP DESK
40
Why your accountant can help you succeed at succession
Grant Linton highlights the important role your accountant can play when the time comes to sell your business.

42
How small businesses can target niche markets
Rather than try and be everything to everyone, small businesses are having more success focusing on niche markets.
Richard Conway defines the strategies behind this approach.

44
Investing in your people and processes
Tanya Gray explains why human resource should be one of the most important elements of your business planning.

REGULARS

46 Tech Stuff 

49 Franchise File

50 Customer Experience

52 Issues with Balls