COVER STORY
Yours to share

INSPIRATION
In cruise mode
20 years of shades
Walking the iron road

FEATURES
Marketing in a digital world
Leaving it to the experts
Super equalise me
The queue doesn’t start here
Are you paying for your competitors’ R&D?
A new class of furniture
Millennials and sustainability: what employers need to know
The Interview: Stephen Smith

HELP DESK
A life lesson in leadership
You get what you measure
The primary pillars of persuasion: how to increase your conversion rate

REGULARS
Tech Stuff 
Franchise File
Customer Experience
Marketing 
Issues with Balls